Effective date: March 27, 2026
Welcome to GenloomAI. We operate genloomai.com, a website for AI-powered creative tools and image-generation workflows. Our current public experience includes the GenloomAI homepage and the Nano Banana birthday image generator, which helps users create birthday-themed visuals for invitations, social posts, greeting cards, and keepsakes.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have when you use our website, applications, and related services.
We may collect the following categories of information:
We use this information to create and manage your account, provide customer support, and communicate with you about the service.
We use this information to provide the core GenloomAI service, including running the generation workflows you choose and returning outputs based on your prompts, styles, and settings.
We use this information to let you view, download, manage, and improve your experience with generated results.
We use this information to understand product usage, troubleshoot issues, improve the service, and measure performance.
We use this information to secure the service, prevent abuse, support different devices, and maintain reliable performance.
We may use cookies and similar technologies to:
You can control cookies through your browser settings. If you disable certain cookies, some parts of the service may not function properly.
If you make a purchase, payments may be processed by third-party payment providers. We may receive limited transaction details such as:
We do not need to store full payment card details ourselves in order to provide the service.
We may use collected information to:
We may share information in the following circumstances:
We may share information with vendors and service providers that help us operate GenloomAI, such as providers for hosting, authentication, payments, analytics, customer support, image generation infrastructure, and cloud storage.
We may disclose information if we believe it is reasonably necessary to:
If GenloomAI is involved in a merger, acquisition, financing, asset sale, or similar transaction, information may be transferred as part of that process, subject to applicable law.
We retain personal information for as long as reasonably necessary to:
Retention periods may vary depending on the type of data and the reason we collected it.
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights regarding your personal information, such as the right to:
To make a privacy-related request, contact us at support@genloomai.com. We may need to verify your identity before completing certain requests.
Our service may contain links to third-party websites or rely on third-party services. Their privacy practices are governed by their own privacy policies, not this one. We encourage you to review the privacy policies of any third-party services you use.
GenloomAI is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate authorization. If you believe a child has provided personal information to us inappropriately, please contact us so we can review and take appropriate action.
If you upload a photo of another person, including a minor, you are responsible for ensuring that you have the necessary permission or legal authority to do so.
Your information may be processed in countries other than the one where you live. Where required, we will take appropriate steps designed to protect personal information when it is transferred across borders.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date above. Your continued use of GenloomAI after an update means the updated Privacy Policy will apply going forward.
If you have questions about this Privacy Policy or our privacy practices, contact us at:
By using GenloomAI, you acknowledge this Privacy Policy.